How to Prepare Medical Images for Upload

Patient imaging guide

How to Prepare Medical Images for Upload

Copy the original DICOM images from your CD, create one ZIP file, and submit it through the approved secure portal.

Protect your information. Keep the original CD. Medical images contain private health information, so store the ZIP file securely and only share it through an approved secure method.

Windows

Copy the images

  1. Insert the CD into the computer.
  2. If a medical-image viewer opens automatically, close it.
  3. Open File Explorer.
  4. Select This PC, then double-click the CD/DVD drive.
  5. Look for a folder named DICOM, IMAGES, IMAGE, DCM, STUDY, or a folder containing many numbered files.
  6. Open the folder and confirm that it contains many files ending in .dcm or many numbered files without extensions.
  7. Right-click the folder containing the images and select Copy.
  8. Go to the Desktop, right-click an empty area, and select Paste.
  9. Rename the copied folder clearly, for example: MRI – Jane Smith – August 15, 2026.
  10. Wait for copying to finish before ejecting the CD.
  11. Open the copied folder and confirm that the files are present.

Create a single ZIP file

  1. Close the copied folder and return to the Desktop.
  2. Right-click the copied folder.
  3. Select Compress to ZIP file. On some Windows versions, select Send to, then Compressed (zipped) folder.
  4. Wait while Windows creates the ZIP file. Large imaging studies may take several minutes.
  5. Give the new file a clear name, for example: MRI – Jane Smith – August 15, 2026.zip.
  6. Open the ZIP file and confirm that the image folder appears inside it.
  7. Do not delete the uncompressed folder until the ZIP file has been successfully received or uploaded.

Mac

Copy the images

  1. Insert the CD into the Mac. An external CD/DVD drive may be required.
  2. If a medical-image viewer opens automatically, close it.
  3. Open Finder.
  4. Under Locations, select the CD.
  5. Look for a folder named DICOM, IMAGES, IMAGE, DCM, STUDY, or a folder containing many numbered files.
  6. Open the folder and confirm that it contains many files ending in .dcm or many numbered files without extensions.
  7. Control-click the folder and select Copy.
  8. Select Desktop in Finder, Control-click an empty area, and select Paste Item.
  9. Rename the copied folder clearly, for example: MRI – Jane Smith – August 15, 2026.
  10. Wait for copying to finish before ejecting the CD.
  11. Open the copied folder and confirm that the files are present.

Create a single ZIP file

  1. Close the copied folder and return to the Desktop.
  2. Control-click the copied folder.
  3. Select Compress “[folder name]”.
  4. Wait while the Mac creates the ZIP file. Large imaging studies may take several minutes.
  5. Give the new file a clear name, for example: MRI – Jane Smith – August 15, 2026.zip.
  6. Double-click the ZIP file to test it. The Mac should create a new copy of the enclosed folder.
  7. Confirm that the extracted folder contains the image files.
  8. Do not delete the original copied folder until the ZIP file has been successfully received or uploaded.

Files to Copy

Copy these

  • Files ending in .dcm
  • Numbered image files without extensions
  • The complete DICOM or image folder if you are unsure

Usually unnecessary

  • .exe, .bat, .dll, or .app files
  • Folders named Viewer, Software, Autorun, or Install
  • Instructions or advertisements in PDF format
  • DICOMDIR file

Important

Do not convert the images to screenshots, JPEGs, or PDFs. Copy the original files without opening, editing, or renaming individual image files. Keep the folder structure intact so that a doctor or medical-image program can read the study correctly.

If you cannot identify the image folder, copy the entire CD into a new folder on the Desktop and create a ZIP file from that folder. This preserves the images and their organization.

A ZIP file is not necessarily encrypted. Do not send medical imaging through ordinary email. Use the approved secure upload portal below.

Your ZIP file is ready

Upload it through Ortho Care Global’s approved secure portal. Please do not send medical images by ordinary email.