International patient support for Ortho Care Global
International spine care, personally coordinated.
Clear, English-language guidance for international patients seeking evaluation and treatment through Ortho Care Global in Germany.
Spanish-language assistance available
Brett Bailey · International Case Manager
One point of contact throughout your journey
Pursuing spine or orthopedic treatment in another country can feel complicated. Brett serves as your dedicated International Case Manager and primary English-speaking contact with Ortho Care Global.
Prepare for evaluation
Gather and submit the medical records needed for the OCG team’s review.
Understand your options
Navigate the evaluation process and the next steps if treatment is offered.
Plan with confidence
Coordinate travel, logistics, communication, and follow-up around your care in Germany.
Spine-focused, with broader orthopedic care available
Most Spine-Help inquiries involve spinal conditions, but Ortho Care Global works through a full orthopedic hospital in Germany. Patients seeking evaluation for hip or knee conditions may also contact Brett for guidance through the international-patient process.
Spine
The primary focus of most international inquiries handled through Spine-Help.
Hip
Hip cases can be submitted for review by the appropriate orthopedic team.
Knee
Knee cases can likewise be considered through the hospital’s evaluation process.
A clear path forward
01
Submit your information
Complete an inquiry and provide the records requested for evaluation.
02
Receive an evaluation
The OCG medical team reviews your information and determines whether treatment may be appropriate.
03
Review your options
If treatment is offered, Brett guides you through the information, timing, and requirements.
04
Plan your trip
Receive practical assistance as you prepare for travel, treatment, and your stay in Germany.
05
Continue follow-up
Stay connected after returning home, with support coordinating communication with the OCG team.
Support across the full process
- Medical records preparation
- Communication with OCG
- Travel and visit planning
- Continued follow-up
Your dedicated point of contact
Guidance from inquiry through follow-up
Brett Bailey works exclusively with Ortho Care Global to support its international patients. He helps patients gather records, understand the process, prepare for travel, coordinate logistics, and remain connected through follow-up.
Spanish-language assistance available.
Personal experience notice: Brett’s treatment and recovery reflect his individual experience. Results differ between patients and cannot be predicted or guaranteed.
Clinical expertise in Germany
International expertise through Ortho Care Global
Dr. med. Karsten Ritter-Lang is an orthopedic and spine surgeon whose career has focused on artificial disc replacement and complex spinal surgery. After studying medicine at Humboldt University Charité in Berlin, he trained in orthopedic and spinal surgery at Charité and qualified as a medical specialist in 1996.
Ortho Care Global identifies him as CEO and Medical Director of the Hospital for Orthopedic Surgery Stenum. He has performed thousands of artificial disc replacement and other spine procedures and works with international patients considering cervical or lumbar treatment options.
Dr. Karsten Ritter-Lang
Orthopedic and Spine Surgeon
Forms and documents, all in one place
Access the information and forms needed to begin your inquiry and prepare your records for evaluation.
Ready to begin?
Start by submitting your information for review. Brett will help you understand what records are needed and what to expect next.
Contact Brett directly
English and Spanish assistance available.
Please do not send sensitive medical records by ordinary email or SMS. This service is not for emergencies; contact your local emergency services if you need urgent medical help.
Medical notice: Brett Bailey is an International Case Manager and former patient, not a physician or licensed medical professional. He provides general information and coordination support—not diagnosis, treatment recommendations, or medical advice. For emergencies, seek immediate local medical attention. Read the full Medical Disclaimer.